Website Privacy Policy
LAST UPDATED: 2nd day of November 2025
Veila Curtains (“we”, “our”, “us”) takes your privacy very seriously. Please read this Privacy Policy (the “Policy”) carefully as it contains important information about how we collect, use, disclose, and safeguard your personal data when you visit our website.
This Policy applies to information collected on www.veila.sg & veila.sg and its subdomains, including information about:
i) Visitors to our website (the “Site”); and
ii) Individuals who register their contact information or communicate with us through the Site.
1. INFORMATION COLLECTED FROM ALL VISITORS
When you visit our Site, we may collect certain information automatically through cookies or similar technologies.
This may include:
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IP address, browser type, and operating system
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Pages visited and time spent on each page
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Referring website and search terms
This information helps us understand visitor behaviour, improve our content, and enhance your browsing experience.
Data collected is statistical and does not personally identify you.
Please see Section 3 below for details on our use of cookies.
2. INFORMATION COLLECTED FROM USERS WHO SUBMIT THEIR CONTACT DETAILS
When you fill in a contact form, subscribe to updates, or request a quotation, we may collect:
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Your name
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Email address
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Phone number
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Other information you voluntarily provide
We use this information to:
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Respond to your enquiries and provide requested services
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Send updates, promotions, or offers that may interest you
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Improve our customer service and communication
If you no longer wish to receive marketing emails, you may opt out anytime by emailing support@veila.sg or clicking “unsubscribe” in our emails.
By submitting your details, you consent to the use of your information as described in this Policy.
To learn more about this, check out our article “Creating a Privacy Policy”.
3. OUR USE OF COOKIES
Cookies are small text files placed on your device to collect standard internet log and visitor behaviour information.
We use cookies to:
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Understand how you use our Site
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Improve website performance and functionality
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Provide you with relevant advertising and content
You can disable cookies in your browser settings, but some website features may not function properly.
We may also use third-party services (such as Google Analytics and Facebook Pixel) to analyse usage patterns and personalise advertising.
These third parties may use cookies or tracking technologies to deliver targeted ads based on your prior website interactions.
No personally identifiable information is collected or shared through these tools.
4. HOW WE PROTECT YOUR INFORMATION
We are committed to maintaining the security of your personal information.
Technical and organisational measures have been implemented to safeguard your data against loss, misuse, unauthorised access, alteration, or disclosure.
All information transmitted through our Site is protected using SSL (Secure Socket Layer) encryption.
5. ACCESSING AND CORRECTING YOUR INFORMATION
In accordance with Singapore’s Personal Data Protection Act 2012 (PDPA), you have the right to request access to, or correction of, your personal data held by us.
To request a copy, correction, or deletion of your information, please contact us at support@veila.sg.
We may charge a nominal fee for processing access requests.
We aim to ensure that your personal information is accurate and up to date.
6. NON-DISCLOSURE OF PERSONAL INFORMATION
We do not sell or trade your personal data to third parties.
However, we may share information with trusted service providers who help us operate our website or conduct business (such as payment processors, hosting services, or marketing tools), provided they agree to keep all information confidential.
We may also disclose information if required by law or necessary to protect our legal rights, property, or safety.
7. LINKS TO OTHER WEBSITES
Our Site may contain links to third-party websites.
This Policy applies only to our Site, if you visit other websites through these links, please read their own privacy policies.
8. BUSINESS TRANSFERS
In the event of a merger, acquisition, or sale of Veila, your information may be transferred to the new entity or owner as part of the transaction, under the same privacy protections stated here.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to check this page occasionally to stay informed about how we protect your data.
10. CONTACT US
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us:
📧 Email: support@veila.sg
🌐 Website: https://veila.sg